3695 bet Privacy Policy
Protecting your personal information is our top priority. This document explains in detail how 3695 bet collects, stores, and keeps your information fully secure.
Introduction and Scope of Policy
This privacy policy ("Policy") applies to all services, websites, and applications on the 3695 bet platform. By using any service of 3695 bet, you are considered to have accepted the terms of this policy.
We believe each user's personal information is their own. Therefore, 3695 bet collects only the information necessary to provide its services and stores that information under strict security rules.
Along with reading this policy, you are also requested to read our Terms and Conditions, as both documents together define the legal relationship between you and 3695 bet.
What Information We Collect
3695 bet collects only the information needed to ensure safe and effective service. The types of information are described below.
Registration Information
Information you provide when opening an account:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for verification)
- Address and division
- Preferred payment method details
User Activity Information
Information automatically collected while using the platform:
- Login and logout times
- Game history and betting records
- Deposit and withdrawal transaction details
- IP address and device type
- Browser version and operating system
Financial Transaction Information
Information required for payment processing:
- bKash, Nagad, Rocket account numbers
- Bank account details (where applicable)
- Transaction reference numbers
- Deposit and withdrawal amounts and dates
Communication Information
Information collected during support services:
- Live chat conversation records
- Email communication history
- Complaint and request details
- Feedback and review content
Purpose of Data Use
3695 bet uses the collected information only for the specific purposes listed below. Your consent is obtained before use for any other purpose.
3.1 Providing Core Services
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Running gaming and betting services without interruption
- Providing bonuses and promotional offers
3.2 Security and Fraud Prevention
- Preventing unauthorised access and cyber attacks
- Conducting anti-money laundering verification processes
- Detecting and investigating suspicious transactions
- Controlling multiple account creation
3.3 Service Improvement
- Analysing and improving platform performance
- Personalising user experience
- Planning new games and features
3.4 Customer Support
- Helping resolve issues
- Sending urgent account-related notifications
- Resolving support tickets and complaints
Data Storage and Security
3695 bet uses the highest standard of technical and administrative security measures. Our servers are protected by SSL (Secure Sockets Layer) encryption technology, ensuring that all information exchanged between you and our servers remains encrypted.
4.1 Technical Security Measures
- 256-bit SSL/TLS encryption on all data transfers
- Firewall and anti-DDoS protection
- Passwords stored only as encrypted hashes
- Two-factor verification (OTP) available
- Regular security audits and vulnerability testing
4.2 Retention Period
Information for active accounts is retained for the entire duration the account is in operation. Even after an account is closed or deactivated, financial transaction and identity verification information must be retained for the period required by applicable law.
4.3 Administrative Security
- Access to user information is limited to authorised staff only
- Staff receive regular data protection training
- A rapid response plan is in place for data breach incidents
Sharing Information with Third Parties
3695 bet shares information with third parties only in limited circumstances and for specific purposes. No information is shared for commercial purposes without your consent.
5.1 Authorised Third Parties
- Payment Processors: bKash, Nagad, Rocket, and partner banks receive the information needed to verify and complete transactions.
- Technology Service Providers: Software and hosting providers used to operate the platform may access information only for operational needs.
- Game Studios: Game providers including Evolution, Pragmatic Play, and JILI receive only game-related information.
5.2 Legal Obligations
Information may be provided in response to applicable laws of Bangladesh, court orders, or valid requests from competent authorities. In such cases, 3695 bet is legally obligated to comply.
5.3 What Is Never Done
- Selling information to third parties for marketing or advertising purposes
- Transferring information to social media platforms or data brokers without permission
- Building personal profiles about you and providing them to third parties
Cookies and Tracking Technology
Cookies are used on the 3695 bet website to make your visit easier and more convenient. Cookies are small data files stored in your browser.
6.1 Essential Cookies
These cookies are necessary for maintaining login sessions, security verification, and basic functionality. They cannot be disabled.
6.2 Functional Cookies
Used to remember your preferences (language, display settings). These can be controlled by changing your browser settings.
6.3 Analytics Cookies
Used to collect statistics about platform usage in order to improve the service. This information remains completely anonymous.
Your Data Rights
Every user of 3695 bet has the rights described below over their own information. We are committed to always assisting in exercising these rights.
You can request to know what information is stored about you.
You can request correction of incorrect or incomplete information.
You can request deletion of your information where there is no legal obligation to retain it.
You can object to the processing of your information for specific purposes.
To exercise any of the rights above, contact the support team via live chat or email. For information on responsible gambling and setting your own limits, visit our Responsible Gaming page.
Protection of Minors' Information
3695 bet strictly provides services to users aged 21 and above. No information is collected from anyone under 21, and if such an account is discovered, it is immediately closed and the information deleted.
Providing a national ID or equivalent document for age verification is mandatory during registration. If you suspect a minor is operating an account, please notify our support team.
Policy Changes and Updates
3695 bet may amend this privacy policy from time to time as needed. Users will be notified of any significant changes via email or through the platform.
Updated policies take effect from the date of publication. Continued use of the platform after a policy change is considered acceptance of the new policy. For answers to common questions, visit our Frequently Asked Questions page.
The date of the most recent change to the policy will be noted at the top of this page as "Last Updated".
International Data Transfers
3695 bet may store some information on servers located outside Bangladesh. In such cases, all transfers are carried out through secure encrypted channels and the protection of information is ensured.
The protection standards described in this privacy policy remain unchanged for any international data transfer. Third-party service providers are also contractually bound to ensure the same level of protection.
Your Information Is Fully Secure
3695 bet keeps every piece of your information secure using SSL encryption, two-factor verification, and strict access controls. Our 24/7 security team is always ready to address any risk immediately.
Privacy Contact
If you have any questions, objections, or requests to exercise your information rights regarding this privacy policy, please contact us. The 3695 bet support team is available in Bengali and English 24 hours a day, 7 days a week.
An initial response to a privacy-related complaint is provided within 7 working days of receipt, and a resolution is given within a reasonable time.